The Ethical Conflict
The resolution of an ethical conflict must involve the entire stakeholders and cannot rest in the hands of one person (Ferrell, Fraedrich, & Ferrell 2009). All stakeholders in an ethical as well as legal conflicts and situations must be drawn in (Ferrell, Fraedrich, & Ferrell 2009). For example, medical decisions are often not left to the patient alone bet of involve a multidisciplinary lineup consisting of nurses, patient, physical therapists, relatives, psychologists, dietitians, clergy, social workers, and the like. This allows for the viewpoints, knowledge, and the expertise of all concerned parties to be considered. The same approach is to be used in business scenarios as one given above, whereby the decisions made will be based on the express considerations of all concerned parties in this situation.
The parties to address in this ethical dilemma include my present employer, the Designated Broker for the company - who is also my boss, and I. To begin with, I will start by trying to dissuade the Designated Broker for the company - who is also my boss, from manipulating the new real estate listings with the company. To resolve this ethical dilemma will require good communication and interpersonal skills over and above the negotiation skills, trustworthiness, ability to work cooperatively, steadfastness, integrity, respect for others, and responsibility for one's actions (Ferrell, Fraedrich, & Ferrell 2009). With a combination of above skills, one may manage to persuade the company’s Designated Broker against the scheme he is undertaking. I consider this to be the middle ground if the company’s Designated Broker understands and agree to this. Otherwise, keeping quiet is not an alternative as far as am concerned.
Conversely, if this fails, the second alternative will be to involve the other stakeholder-v my employer, and expose the scandalous scheme. This may not be easy as it may first appear but such a judgment calls for conflict resolution skills and critical thinking required for business ethical decision making. Critical thinking and conflict resolution skills essential for ethical decision making and mediation skills necessary to put into practice those decisions are essential to business development and accomplishment (Ferrell, Fraedrich, & Ferrell 2009).
The following special aspects will be considered to help decide what is right in the given scenario. The first ethical check will seek to answer the question is it legal? Will I be violating either company policy or civil law? In the given scenario, the Designated Broker for the Allegiance Commercial Real Estate Services Company intends to manipulate the new real estate listings with the company over the next 90 days to insure that he can take them with him without legal liability when he resigns and opens his own commercial real estate company. There may be no legal implications in this case if the Designated Broker ensures that he can take them with him without legal liability when he resigns. However, just because it is legal does not men that it is ethical (Ferrell, Fraedrich, & Ferrell 2009). It is very possible for someone make perfectly legal decisions without ever exploring the ethical aspects of the decisions. It is unfortunate that sometimes the law gives us an excuse to ignore whether the action we are taking is right or wrong.
The act of manipulating the new real estate listings being done by the Designated Broker is definitely a violation of company law.
The second ethical check I will perform will seek to establish whether it fair to all concerned stakeholders in the short term as well as the long term. Does it promote a balanced or a win-win relationship? In my opinion, it will be unfair to Allegiance Commercial Real Estate Services Company if the Designated Broker manages to manipulate the new real estate listings. The Designated Broker should resign and opens his own commercial real estate company without manipulating the new real estate listings when he resigns. In addition, he/she should not target the top performing employees of the firm. In my opinion, the company’s Designated Broker should first resign and then pursue his ambitions from outside.
My judgment will also be based on how my involvement in this scenario will make me feel about myself. Being involved in such a scam definitely will not make me proud. Ethics demands the integrity to act according to our personal values as well as accountability for each decision that we make in our lives according to those values. An individual’s intensions and the final decision regarding what action he or she will take the last steps in the ethical decision are making process. When the individual’s intension and behavior are inconsistent with his or her ethical judgment, the person may feel guilty (Ferrell, Fraedrich, & Ferrell 2009).
The bottom line is that we all have choices though the decisions may be hard to make. As an employee of the company, I will be faced by many alternatives and it will be up to me to determine the course of my actions. Ethical dilemmas involve problem solving situations in which decision rules are often vague or in conflict. The results of an ethical decisions are often vague or in conflict. The results of an ethical decision are often uncertain; no one can tell us whether we have made the right decision (Ferrell, Fraedrich, & Ferrell 2009). There are no magic formulas, nor is there computer soft ware that ethical dilemmas can be plugged into for a solution (Ferrell, Fraedrich, & Ferrell 2009). There is therefore no substitute for critical thinking and the ability to take responsibility for our own decisions (Ferrell, Fraedrich, & Ferrell 2009).
It is critical to be able to understand the interests of each party, to be able to emphatically evaluate what the potential impacts on that stake holder will be and what the stakeholders’ perspective on the decision is likely to be (Ferrell, Fraedrich, & Ferrell 2009). This is not easy as it may first appear, For instance, one may not necessarily understand all of the parties who might be impacted, or one might not understand the nature of each party’s interests, or even the effect the decision will have in the end.
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